Enterprise AI telefonski sistem
Softver za telefonski sistem za moderno poslovanje
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Spisak funkcija 3CX
Funkcije telefonskog sistema
3CX PRO
3CX ENT/AI
Apps: Windows and Web Client, iOS, Android
Phone Directory
Headset Integration
Call Parking / Pickup
Call Logging
Ring Groups
Choose SIP Trunk
Auto Attendant
Inbuilt SBC for Offsite Phones
BLF Busy Lamp Field
Multi-level IVR
Intercom / Paging / PA Announcements
Integrated Fax Server
VMware / Hyper-V / KVM
Custom FQDN
Custom SMTP Server
MS 365 Integration
Google Workspace
Xapi/Call API
Custom IP Phone Logo
Funkcije AI transkripcije
3CX PRO
3CX ENT/AI
Voicemail Transcription (Pro: Requires Google or OpenAI)
VoiceMail Transcription Free by 3CX
Google Gemini
Samo VM
Open AI
Samo VM
Transcription of Conversations
Call Summary
Call Sentiment
3CX Transcription Cloud packages
Onboard Transcription Server (16SC+, requires GPUs)
Speaker Diarization (for 3CX Transcription only)
AI agenti
3CX PRO
3CX ENT/AI
AI Receptionist
Funkcije call centra
3CX PRO
3CX ENT/AI
Call Queues
Call Recording
SLA Alerting
Switchboard
Wallboard
Callback
Barge in / Listen in / Whisper
Call Reports
CRM Integration
Call Flow Designer
Hot Desking
Scheduled Restore
Connect Remote Offices (Bridges)
Hotel PBX (Self-managed only)
Start / Stop Call Recording Rights
Skill-based Routing
Video konferencije
3CX PRO
3CX ENT/AI
3CX Link
Polls
PDF Sharing
Screen Sharing
Remote Assistance
Whiteboard
YouTube Integration
Onboard Video Conferencing MCU (32SC+)
Maximum no. of participants
100
250
Live chat i razmena poruka
3CX PRO
3CX ENT/AI
Live Chat
3CX Talk Link
WhatsApp Integration
Facebook Integration
SMS & MMS
Chat Reports
Enterprise funkcije rezervisane za 16SC+
3CX PRO
3CX ENT/AI
Multi Company / Multi-Tenant
Grafana Reporting / PowerBI
Data Connectors (PostgreSQL/Google BigQuery/Grafana)
Logging to a Remote Database
MS Teams Direct Routing Integration
Onboard Video Conferencing MCU (32SC+)
Inbuilt Failover
Standby License
3CX Onboard Transcription Server